If you will need help evacuating in the event of a hurricane, dial 2-1-1
to register in advance for a ride.
Dial 2-1-1 as soon as possible:
The state of Texas will provide your information back to emergency planners in your immediate area.
Some emergency managers are not always able to contact individuals who have registered. This is because there are hundreds or thousands of entries in some communities. Emergency management offices will only follow-up with individuals if there is a question/concern about a particular registrant. However, please keep in mind that just because someone does not get a letter or a phone call does not mean that emergency management does not have their information.In addition, individuals will not receive notification (letter, phone call, etc.) from either the Governorís Office or the Governorís Division of Emergency Management. The state office does not follow-up with individual registrations in any form.
Once you are registered, your information is safe in the database. There is no need to call either 2-1-1 or your local emergency management office back to verify registration. This includes people who registered last year. Unless there is a change to your information, you do not need to re-register.
As long as you have the individualís consent to register them, our technicians can register them with the state database. Please be sure to have complete contact information, emergency contact information, and the reason that the individual needs transportation assistance before registering them.
Local emergency management will make every attempt to evacuate someone who does not have the ability to evacuate themselves, as long as the person is in the direct path of the storm. In the event of a hurricane entering the Gulf, individuals should pay close attention to local media to determine when/how evacuations will take place. If someone needs specialized transportation and has not been contacted, 2-1-1 Texas Information and Referral Specialists will have referrals for those callers at the appropriate time.Another reason for the registration process is to give local emergency planners a better idea of the numbers of individuals who may need assistance, and the type of assistance they may need. It is essential that all individuals have a personal plan concerning evacuation needs that includes family, friends, or neighbors who may be able to assist them. Emergency planners in your community may or may not have the capacity to make individual phone calls to see if you need assistance evacuating. Do not assume that someone will contact you. Continue with your individual evacuation plans and call 2-1-1 if you need further guidance.