Terms of Service
Welcome to the Texas 2-1-1 web site (the “Site”) operated by Texas Health and Human Services Commission, (“TXHHSC,” “we,” “our,” or “us”). Please read the following terms and conditions of service (“Terms”) carefully as they contain the legal terms and conditions that you agree to when you access and/or use the Site and/or the service provided to you by TXHHSC through the Site (“Service”). The Site includes, without limitation, all information, data, content and software, available by us through the Site and or the Service (“Materials”). Unless explicitly stated otherwise, the Site and the Materials shall be subject to these Terms, and by using the Site you consent to be bound to these Terms.
For the purposes of these Terms, “you” means you, the person using the Site, and, if applicable, the person that agrees to the Terms when accessing and/or using the Site and/or the Service. You and any persons that you authorize to use the Site and/or Service may be referred to in these Terms as the “User.”
BY ACCESSING OR USING ANY OF THE SERVICE YOU AGREE TO BE BOUND BY THESE TERMS, WHICH CONTAIN PROVISIONS APPLICABLE TO ALL USERS OF THE SERVICE, INCLUDING CASUAL VISITORS TO THE SITE AND THOSE USERS THAT AGREE TO BE BOUND BY THESE TERMS.
In the case of inconsistencies between these Terms and information included in off-line materials (e.g., promotional materials and mailers), these Terms will always govern and take precedence.
Access and Use Rights. Texas Health and Human Services Commission grants you a personal, limited, revocable, non-exclusive and non-transferable right to access and use the Site and Service for your personal, non-commercial use. You may make personal, non-commercial use of the Materials only and only for the purpose for which they are provided or made available to you, but you may not make any commercial use, including without limitation reselling them, charging to access them, charging to redistribute them, or charging for derivative works based on them. These rights are exclusive to you and you may not sublicense the use of the Site. As between you and us, we expressly retains all ownership rights, title and interest in and to all aspects of the Service and the Site, including, but not limited to, all Materials, and all current and future patents, copyrights, trademarks, trade secrets, know-how, and other proprietary rights included or embodied in the Site. You may not modify the Site, create derivative works of the Site or Materials, or reverse engineer, reverse compile, reverse assemble or do any other operation with the Site that would reveal any source code, trade secrets, know-how or other proprietary information. These rights shall not be construed or interpreted as granting or providing rights to you to use, reproduce, modify, distribute, perform, display, possess or control the any data, content, source code or any other aspect of the Site. You may not remove or modify any notice of confidentiality, trade secret, trademark or copyright encoded or embodied in the Site or displayed by, on, or in the Site. You may use the Site and Materials only while these Terms remain in effect. Under no circumstances shall you have any rights of any kind in or to the Site or Materials after any termination or expiration of your agreement to these Terms for any reason.
Restrictions. By using the Site you agree that will not use any of the Materials to compete against us in any way. No competitors or future competitors are permitted access to the Site or Materials, and any such access by third parties is unauthorized. You agree that you will not copy, record, publish, compile, reproduce, republish, use or resell for any competing commercial purpose any Materials on our Site and you agree to not use any device, software or routine that may extract, copy, modify, import, export, replicate, scrape or otherwise deliver, in any manner, the Materials to you or anyone else. If you do so, then you agree that we are suffering irreparable injury and that an injunction or temporary restraining order may be entered by any court sitting in the state where our business is located prohibiting the use of such information and requiring. In addition, you agree to pay all reasonable attorney’s fees and costs incurred in enforcing these provisions.
Contract. In consideration of your use of the Service, you represent and certify that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdictions. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (such information being the “Customer Data”). If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your use of the Site and/or Service (or any portion thereof). To be a User of the Service you must be 18 years or over. Minor children under the age of 18 who wish to access the Service must obtain permission from their parents and their parents must agree to these Terms. Please remember that the Service is designed to appeal to a broad audience. Accordingly, as the legal guardian, it is your responsibility to determine whether any of the Service and/or Materials are appropriate and inappropriate for your child.
Amendment of Terms. You agree that Texas Health and Human Services Commission retains the right to amend these Terms and the Site, including service offerings at any time, for any reason, and without notice, and the right to terminate the Site or any part of any of the Site. You agree to review the posting of these Terms at 211texas.org or 211texas.communityos.org periodically to be aware of such changes. Your continued use of a Site constitutes acceptance of any amendments, additions, or modifications to these Terms. Any amendments or modifications made by Texas Health and Human Services Commission shall be prospective only. You will be bound by all such modifications, whether or not you have notice thereof.
Contact. Texas Health and Human Services Commission is located in Austin, Texas, U.S.A. Any questions, comments or suggestions, including any report of violation of these Terms should be provided to the Administrator as follows:
By E-mail: firstname.lastname@example.org
By Fax: 512-206-5531
By Postal Mail: TIRN 909 W 45th – Bldg 5 – MC 2077, Austin, TX 78751
Trademarks. All brand, product and service names used in the Service that identify VisionLink or The Community Operating System, or CommunityOS are proprietary marks of VisionLink. All brand, product and service names used in the Service which identify third parties and their products and Service are proprietary marks of such third parties. Nothing in the Service shall be deemed to confer on any person any license or right on the part of VisionLink or any third party with respect to any such image, logo or name.
Copyright. Unless otherwise stated in these Terms or on the Site, TEXAS HEALTH AND HUMAN SERVICES COMMISSION is the owner of all copyright and database rights in the Service and its contents. You may not publish, distribute, extract, reuse or reproduce any such content in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with these Terms.
8.1 You may place Content on the Site only in accordance with the following limitations. You may NOT store any of the following material on the Site or obtain any such material using the Site:
(a) Any threatening, obscene, pornographic or profane material or any other material that could give rise to any civil or criminal liability under applicable law;
(b) Any material that could infringe rights of privacy, publicity or copyrights without the permission of the owner of these rights and the persons (or their parents or legal guardians, where applicable) whose likenesses are displayed in the material; or
(c) Any material sent from an anonymous or false address.
8.2 While TEXAS HEALTH AND HUMAN SERVICES COMMISSION does not and cannot review all material on the Site, and is not responsible for its content, TEXAS HEALTH AND HUMAN SERVICES COMMISSION reserves the right to remove, delete, move, or edit Content that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of the law, including but not limited to copyright or trademark law, or otherwise unacceptable. TEXAS HEALTH AND HUMAN SERVICES COMMISSION will not be liable for the Content of any submission. You agree to indemnify and hold TEXAS HEALTH AND HUMAN SERVICES COMMISSION harmless for any violation of this provision.
External Links. From time to time TEXAS HEALTH AND HUMAN SERVICES COMMISSION may provide links that will take you to third party websites. These links are provided for your convenience only. If you decide to access linked websites, you do so at your own risk. TEXAS HEALTH AND HUMAN SERVICES COMMISSION does not endorse or take responsibility for the content on other websites or the availability of other websites and you agree that TEXAS HEALTH AND HUMAN SERVICES COMMISSION is not liable for any loss or damage that you may suffer by using other website.
Third Party Software and Linking. Although we may make software, hyperlinks, and other products of third-party companies available to you, your use of such products is subject to the respective terms and conditions imposed by the third party owning, manufacturing or distributing such products, and the agreement for your use will be between you and such third party. TEXAS HEALTH AND HUMAN SERVICES COMMISSION makes no warranty with regard to the products or web site of any other entity. TEXAS HEALTH AND HUMAN SERVICES COMMISSION has no control over the content or availability of any third-party software or web site. In particular, (a) TEXAS HEALTH AND HUMAN SERVICES COMMISSION makes no warranty that any third-party software you download or web site you visit will be free of any contaminating or destructive code, such as viruses, worms or Trojan horses and (b) TEXAS HEALTH AND HUMAN SERVICES COMMISSION notifies you that it is your responsibility to become familiar with any web site’s privacy and other policies and terms of service, and to contact that site’s webmaster or site administrator with any concerns.
Monitoring of Content. You acknowledge, consent and agree that TEXAS HEALTH AND HUMAN SERVICES COMMISSION may access, preserve, and disclose your information if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third-parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of TEXAS HEALTH AND HUMAN SERVICES COMMISSION, its users and the public.
Suspension and Termination of Access and Membership. TEXAS HEALTH AND HUMAN SERVICES COMMISSION reserves the right to suspend or terminate your use of the Site, at any time, without notice, for any reason, including but not limited to (a) breach of these Terms, including policies or guidelines set forth by TEXAS HEALTH AND HUMAN SERVICES COMMISSION elsewhere; and (b) conduct that TEXAS HEALTH AND HUMAN SERVICES COMMISSION believes is harmful to other users of the Service or the business of TEXAS HEALTH AND HUMAN SERVICES COMMISSION or other third party information providers (including slowing down the servers and affecting other users. Further, you agree that Texas Health and Human Services Commission shall not be liable to you or any third party for any termination of your access to the Site. TEXAS HEALTH AND HUMAN SERVICES COMMISSION reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Texas Health and Human Services Commission shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
TEXAS HEALTH AND HUMAN SERVICES COMMISSION is not subject to European Union privacy laws. If you are located in the European Union or elsewhere outside of the United States, your use of this Site is at your own choice, your own risk, and your own initiative. That means you, are responsible for compliance with any applicable local and national laws and we are only subject to applicable United States Federal laws and laws promulgated by the State of Texas.
Texting and Chatting – Short Message Services (SMS).
1. When you opt-in to the service, we will send you an SMS text message to confirm your signup.
2. Texas 2-1-1 will interact with you by text, chat or email at your request to assist you with your questions and issues.
3. You can cancel the SMS text service at any time. Just text “STOP” to the short code. After you send the SMS text message “STOP” to us, we will send you an SMS text message to confirm that you have been unsubscribed. After this, you will no longer receive SMS text messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS text messages to you again.
4. If at any time you forget what keywords are supported, just reply to our text with a text message that says “HELP.” After you send the SMS text message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
5. We are able to deliver SMS text messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***
6. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by service, you can send an email to email@example.com.
Disclaimer of Third Party Actions. You acknowledge that TEXAS HEALTH AND HUMAN SERVICES COMMISSION] does not and cannot control the flow of data to or from the Service or within any portion of the Internet. Such flow depends in large part on the performance of Internet services provided or controlled by third parties. At times, actions or omissions of such third parties can impair or disrupt your connections to the Internet (or portions thereof). Although TEXAS HEALTH AND HUMAN SERVICES COMMISSION will use commercially reasonable efforts to take actions it deems appropriate to remedy and avoid such events with respect to your use of the Service, TEXAS HEALTH AND HUMAN SERVICES COMMISSION] cannot guarantee that such events will not occur. Accordingly, TEXAS HEALTH AND HUMAN SERVICES COMMISSION disclaims any and all liability resulting from, or related to, such events.
Representations and Warranties by You. You understand and acknowledge that all of your rights to use and access the third party services, sites and materials and receive data arise from the third parties’ services and applicable agreements to which you must agree (“Third Party Agreements”). Accordingly, you represent and warrant that: (a) that you shall comply with and shall not violate any Third Party Agreements; and (b) that you will not violate any applicable law or regulation, or cause a breach of any agreement with any third party, in connection with the performance of its obligations and use of the Service. In the event of any breach of any of the foregoing warranties, in addition to any other remedies available at law or in equity,TEXAS HEALTH AND HUMAN SERVICES COMMISSION shall have the right to immediately suspend any of the Service in order to prevent harm to TEXAS HEALTH AND HUMAN SERVICES COMMISSION or its business and to limit any potential liability. If practicable, TEXAS HEALTH AND HUMAN SERVICES COMMISSION may provide notice and opportunity to cure. Once cured, in TEXAS HEALTH AND HUMAN SERVICES COMMISSION’s discretion, TEXAS HEALTH AND HUMAN SERVICES COMMISSION will use reasonable efforts promptly restore the Service. You agree to indemnify and hold TEXAS HEALTH AND HUMAN SERVICES COMMISSION harmless for any liability arising from or related to your breach of the foregoing warranties.
Availability. TEXAS HEALTH AND HUMAN SERVICES COMMISSION uses reasonable effort to make the Service available. However, there will be occasions when the Service will be interrupted for maintenance, upgrades and emergency repairs or due to failure of telecommunications links and equipment that are beyond the control of TEXAS HEALTH AND HUMAN SERVICES COMMISSION. TEXAS HEALTH AND HUMAN SERVICES COMMISSION will use reasonable commercial efforts to minimize such disruption where it is within the reasonable control of TEXAS HEALTH AND HUMAN SERVICES COMMISSION. You agree that TEXAS HEALTH AND HUMAN SERVICES COMMISSION shall not be liable to you for any modification, suspension or discontinuance of the Service. YOU UNDERSTAND AND AGREE THAT THE SERVICE IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND. You are responsible for obtaining access to any Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.
Disclaimer of Warranty. THE SERVICE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN PARTICULAR, TEXAS HEALTH AND HUMAN SERVICES COMMISSION MAKES NO WARRANTY THAT THE SITE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, THAT THE SITE OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, THAT THE SITE, INCLUDING THE SERVICE WILL BE AVAILABLE, OR THAT DATA ARE SECURE FROM UNAUTHORIZED ACCESS. TEXAS HEALTH AND HUMAN SERVICES COMMISSION MAKES NO WARRANTY REGARDING ANY SOFTWARE, GOODS, SERVICE, PROMOTIONS, OR THE DELIVERY OF ANY GOODS OR SERVICE, PURCHASED, ACCESSED OR OBTAINED THROUGH THE SITE OR ADVERTISED THROUGH THE SITE. NO ADVICE OR INFORMATION GIVEN BY TEXAS HEALTH AND HUMAN SERVICES COMMISSION, ITS EMPLOYEES OR AFFILIATES SHALL CREATE A WARRANTY. IN ADDITION, TEXAS HEALTH AND HUMAN SERVICES COMMISSION DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITE IS ACCURATE, COMPLETE OR CURRENT OR WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
Rules of Conduct
18.1 The following Rules of Conduct apply to the Site. By using any of the Site, you agree that you will not distribute any Content that:
(a) is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; is bigoted, hateful, or racially or otherwise offensive; is violent, vulgar, obscene, pornographic or otherwise sexually explicit; or otherwise harms or can reasonably be expected to harm any person or entity;
(b) is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them, including a submission that is, or represents an attempt to engage in, child pornography, stalking, sexual assault, fraud, trafficking in obscene or stolen material, drug dealing and/or drug abuse, harassment, theft, or conspiracy to commit any criminal activity;
(c) infringes or violates any right of a third party including: (i) copyright, patent, trademark, trade secret or other proprietary or contractual rights; (ii) right of privacy (specifically, you must not distribute another person’s personal information of any kind without their express permission) or publicity; or (iii) any confidentiality obligation;
(d) is commercial, business-related or advertises or offers to sell any products, services or otherwise (whether or not for profit), or solicits others (including solicitations for contributions or donations);
(e) contains a virus or other harmful component, or otherwise tampers with, impairs or damages the Site or any connected network, or otherwise interferes with any person or entity’s use or enjoyment of the Site;
(f) does not generally pertain to the designated topic or theme of the Site;
(g) violates any specific restrictions applicable to a public forum, including its age restrictions and procedures; or
(h) is antisocial, disruptive, or destructive, including “flaming,” “spamming,” “flooding,” “trolling,” and “griefing” as those terms are commonly understood and used on the Internet.
18.2 You expressly agree that you are solely responsible for any and all acts and omissions related to your use of the Site and the Service, and you agree not to engage in any unacceptable uses of the Service, which include, without limitation, use of the Service to:
(b) interfere, disrupt or attempt to gain unauthorized access to other accounts on the Site or any other computer network;
(c) use the Site or the Service in connection with any commercial endeavors;
(d) post your personal information such as instant messaging addresses, personal URLs, physical addresses and phone numbers in any publicly viewable areas of the Site;
(e) post or give out any financial information or transmit electronically or physically any money to other Users;
(f) create user accounts by automated means or under fraudulent or false pretenses;
(g) create or transmit unsolicited electronic communications such as spam to Users or promote any products or services;
(h) submit or upload any type of material that is unlawful, harmful, hateful, threatening, abusive, harassing, defamatory, offensive, obscene, pornographic, lewd, lascivious, or otherwise objectionable, as determined by TEXAS HEALTH AND HUMAN SERVICES COMMISSION;
(i) submit or upload any content for which you do not own all applicable rights or that infringes the proprietary rights of other parties;
(j) submit, engage in or upload any type of competitions or content that can cause physical or mental harm to the participants or visitors to the Site;
(k) harass, threaten or intentionally embarrass or cause harm or distress to another person or group;
(l) collect and publish any information about any of our Users;
(m) adapt, modify or reverse engineer any portion of the Service or the Site;
(n) use any spider, robot, retrieval application, or any other device to retrieve any portion of the Site;
(o) reformat any of the pages that are part of the Site;
(p) disseminate, store or transmit viruses, worms, Trojan horses or other malicious code or program;
(q) encourage conduct that would constitute a criminal or civil offense;
(r) violate any applicable federal, state, local or international law or regulation;
(s) exploit children under 18 years of age;
(t) invade the privacy of any person, including but not limited to submitting personally identifying or otherwise private information about a person without their consent (or their parent’s consent in the case of a child under 13 years of age);
(u) solicit personal information from a child under 13 years of age;
(v) submit false or misleading information to TEXAS HEALTH AND HUMAN SERVICES COMMISSION, the Site or other Users; or
18.3 We cannot and do not assure that other Users are or will be complying with the foregoing rules of conduct or any other provisions of these Terms, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
Copyright, Other Proprietary and Privacy Protection for Other Users’ Content on the Site. TEXAS HEALTH AND HUMAN SERVICES COMMISSION hereby notifies you that all the information, content, image files, software and materials on the Site may be protected by U.S. and international copyright and other intellectual property laws and by other applicable laws, including privacy laws. You understand that TEXAS HEALTH AND HUMAN SERVICES COMMISSION is unable to provide you with permission to copy display or distribute material for which you do not own the copyright or other intellectual property rights. You may not copy or distribute such material without the written consent of the owner, and you are solely responsible for any copyright or other intellectual property law violations that you may incur as a result of your activities on the Site. TEXAS HEALTH AND HUMAN SERVICES COMMISSION has the absolute right to exclude you from any Site if you use our Service to violate the intellectual property rights or other rights of third parties. You agree to indemnify and hold TEXAS HEALTH AND HUMAN SERVICES COMMISSION harmless for any violation of this provision.
Limitation of Liability.
20.1 YOU ACKNOWLEDGE, BY YOUR USE OF ANY OF THE SITE OR SERVICE, THAT YOUR USE OF THE SITE OR SERVICE AND ANY RELIANCE UPON EITHER IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH YOUR USE OF THE SITE OR SERVICE. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TEXAS HEALTH AND HUMAN SERVICES COMMISSION BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, IMAGES, DATA OR OTHER INTANGIBLES, EVEN IF TEXAS HEALTH AND HUMAN SERVICES COMMISSION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, THAT RESULT FROM THE USE OR THE INABILITY TO USE THE SITE OR THE SERVICE, FROM ANY CHANGES TO THE SITE OR THE SERVICE OR FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
20.2 YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU SPECIFICALLY ACKNOWLEDGE THAT UNDER NO CIRCUMSTANCES SHALL TEXAS HEALTH AND HUMAN SERVICES COMMISSION BE LIABLE OR RESPONSIBLE FOR HARM OR DAMAGES ARISING FROM YOUR USE OF THE INFORMATION, FACTS, AND OPINIONS AVAILABLE ON THE SERVICE AND THE SITE OR ARISING OUT OF ANY ACTION TAKEN IN RESPONSE TO OR AS A RESULT OF ANY INFORMATION, FACTS, AND OPINIONS AVAILABLE ON THE SERVICE AND THE SITE. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST TEXAS HEALTH AND HUMAN SERVICES COMMISSION AND ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES AND LICENSORS ARISING OUT OF YOUR USE OF THE SERVICE AND THE SITE AND THE INFORMATION, FACTS, AND OPINIONS AVAILABLE THEREON. YOU AGREE TO ASSUME RESPONSIBILITY FOR ANY HARM OR DAMAGES OF ANY KIND OR CHARACTER WHATSOEVER RESULTING FROM THESE POSSIBLE HARMS.
20.3 YOU SPECIFICALLY ACKNOWLEDGE THAT DOWNTIME AND COMPUTER VIRUSES ARE RISKS INHERENT IN THE USE OF THE INTERNET AND SOFTWARE PRODUCTS, AND (B) TEXAS HEALTH AND HUMAN SERVICES COMMISSION IS NOT RESPONSIBLE FOR ANY HARM OR DAMAGES THAT MAY ARISE FROM YOUR USE OF THE INFORMATION, FACTS, AND OPINIONS PROVIDED IN CONNECTION WITH THE SITE OR THE SERVICES. YOU AGREE TO ASSUME RESPONSIBILITY FOR ANY HARM OR DAMAGES OF ANY KIND OR CHARACTER WHATSOEVER RESULTING FROM THESE POSSIBLE HARMS. YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT YOU MAY BE DISCLOSING SENSITIVE, PRIVATE AND CONFIDENTIAL INFORMATION ABOUT YOURSELF IN YOUR USE OF THE SITE AND THE SERVICE AND YOU AGREE TO ASSUME RESPONSIBILITY FOR ANY HARM OR DAMAGES OF ANY KIND OR CHARACTER WHATSOEVER RESULTING FROM YOUR RELEASE OF SUCH CONTENT.
20.4 IF YOU ARE DISSATISFIED WITH THE SITE OR THE SERVICE OR WITH ANY OF THESE TERMS, OR FEEL TEXAS HEALTH AND HUMAN SERVICES COMMISSION HAS BREACHED THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE SERVICE. THE TOTAL LIABILITY OF TEXAS HEALTH AND HUMAN SERVICES COMMISSION TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR USE OF THE SITE OR THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE. IT IS THE INTENTION OF YOU AND TEXAS HEALTH AND HUMAN SERVICES COMMISSION THAT THIS PROVISION BE CONSTRUED BY A COURT AS BEING THE BROADEST LIMITATION OF LIABILITY CONSISTENT WITH APPLICABLE LAW.
20.5 SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL, CONSEQUENTIAL OR OTHER TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
21.1 Applicable Law and Jurisdiction. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Site or the Service or these Terms must be brought, if at all, within one year from the accrual of the claim or cause of action or be forever barred. You and Texas Health and Human Services Commission agree that these Terms and any claims hereunder shall be governed by and subject to the laws of the State of Texas, without giving effect to any principles of conflicts of law. You agree to personal jurisdiction by and venue in the state and federal courts in Austin,Texas.
21.2 No Resale of Service. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service, unless as explicitly licensed between you and Texas Health and Human Services Commission with such terms as agreed to in writing between you and Texas Health and Human Services Commission.
21.3 Independent Contractors. No joint venture, partnership, employment, or agency relationship exists between you and Texas Health and Human Services Commission as a result of these Terms or use of the Site or the Service.
21.4 Enforcement. If any legal action is brought to enforce these Terms, the prevailing party will be entitled to reimbursement of its attorneys’ fees, court costs, and other collection expenses, in addition to any other relief it may receive from the other party.
21.5 Force Majeure. Texas Health and Human Services Commission will not be liable by reason of any failure or delay in the performance of its obligations hereunder on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labor conditions, earthquakes, material shortages or any other cause which is beyondTexas Health and Human Services Commission’s reasonable control.
21.6 Waiver. The failure of Texas Health and Human Services Commission to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by Texas Health and Human Services Commission in writing.
21.7 Construction. The headings of Sections of these Terms are for convenience and are not to be used in interpretation.
21.8 Entire Agreement. These Terms constitute the entire agreement between you and Texas Health and Human Services Commission and govern your use of the Site and the Service, superseding any prior agreements between you and Texas Health and Human Services Commission. The failure of Texas Health and Human Services Commission to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, you and Texas Health and Human Services Commission nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms shall remain in full force and effect.